Stories From Our Families

My mother has been at Solace for just over a year now, and the change in her mood has been remarkable. She used to be quite withdrawn at home, partly because she was alone for long stretches during the day. At Solace, she has company, routine, and people who genuinely care about how she is doing. The staff remember her preferences and check in with me regularly. It has given our whole family peace of mind.

18 January 2026

We used the Comfort Care Stay when my father was discharged from hospital after a hip surgery. It was a stressful time and we were not sure what to expect, but the team at Solace handled everything calmly. They adjusted his meals, monitored his recovery closely, and even helped coordinate follow-up appointments. The only reason I am not giving five stars is I wish there had been slightly more flexibility on visiting times for weekends. Overall, a very good experience.

25 January 2026

My aunt joined the Mindfulness Programme about three months ago. She had been feeling low after losing her husband, and we wanted her to have a gentle activity to look forward to. She really enjoys the garden walks and the journaling sessions. She tells me the facilitator is patient and kind. It is not a replacement for professional counselling, of course, but it has given her something meaningful in her week.

2 February 2026

What impressed me most was how honest the team was from the start. During our first visit, they did not try to oversell anything. They listened to our concerns about my father's dementia, explained what they could and could not do, and gave us time to decide. My father has now been there six months and he seems settled. The carers know his name and his habits, and that matters more than any brochure.

10 January 2026

I arranged a two-week Comfort Care Stay for my grandmother while our flat was being renovated. The transition was smoother than I expected. The team took time to learn her dietary needs — she is diabetic — and they were careful with her medication schedule. She did not love being away from home, but she told me the food was good and the staff were kind. That says a lot coming from her.

29 January 2026

My parents are both residents at Solace and being able to keep them together was very important to us. The team understood that from the beginning and arranged for them to share connecting rooms. They eat together, walk together, and still have their own space when they need it. The care has been consistent, and the family updates we receive are genuinely helpful — not generic.

5 February 2026